Ikeono experienced a notice incident on October 20, 2025 affecting Third Party Integrations, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Third Party Integrations
Update timeline
- investigating Oct 20, 2025, 08:00 PM UTC
Like many companies today, we are experiencing a major service disruption impacting the availability of our services. The issue is related to a widespread outage with AWS US-East-1 (Amazon Web Services), which is affecting key Internet services globally. We are working to boot up new servers on unaffected areas, but everything is mostly locked down due to the main incident.
- monitoring Oct 20, 2025, 08:16 PM UTC
The new servers are online and things are stabilizing. Please refresh the page for conversations to load again.
- resolved Oct 20, 2025, 10:38 PM UTC
This incident has been resolved.