Ikeono incident

MMS Expiring before delivery to AT&T

Notice Resolved View vendor source →

Ikeono experienced a notice incident on December 11, 2025 affecting North America Messaging (SMS & MMS), lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 11, 2025, 06:31 PM UTC
Resolved
Dec 11, 2025, 09:43 PM UTC
Duration
3h 11m
Detected by Pingoru
Dec 11, 2025, 06:31 PM UTC

Affected components

North America Messaging (SMS & MMS)

Update timeline

  1. identified Dec 11, 2025, 06:31 PM UTC

    Our NA Carrier is investigating an incident where MMS messages are expiring for AT&T destinations. MMS will fail with the error: Error code: message-not-sent-expiration-date-passed The carrier has identified the source of this incident and are working to restore expected message deliverability.

  2. resolved Dec 11, 2025, 09:43 PM UTC

    Carriers are reporting this issue has been resolved