Ikeono experienced a minor incident on January 22, 2026 affecting North America Messaging (SMS & MMS), lasting 2h 26m. The incident has been resolved; the full update timeline is below.
Affected components
North America Messaging (SMS & MMS)
Update timeline
- identified Jan 22, 2026, 08:41 PM UTC
Bandwidth teams are investigating an incident impacting outbound Canada based messaging. Messages may not deliver as expected. Teams have identified the source of this incident and continue work to restore expected services.
- resolved Jan 22, 2026, 11:08 PM UTC
Carrier's are reporting this issue is resolved.