IDVerse incident

Sender ID Registrations in Australia - Regulation change July 1st 2026

IDVerse experienced a major incident on May 29, 2026 affecting 3rd Party Component Services, lasting 40d 20h. The incident has been resolved; the full update timeline is below.

Started: May 29, 2026, 06:18 AM UTC
Resolved: Jul 09, 2026, 03:09 AM UTC
Duration: 40d 20h
Detected by Pingoru: May 29, 2026, 06:18 AM UTC

Affected components

3rd Party Component Services

Update timeline

identified May 29, 2026, 06:18 AM UTC

The Australian Communications and Media Authority (ACMA) has issued an urgent call-to-action for organisations that use branded SMS messages sending to Australian Phone Numbers. A new mandatory SMS Sender ID Register will apply from 1 July 2026. To find out more please read: https://enterprise.docs.idverse.com/docs/required-information-for-sender-id-registrations
resolved Jul 09, 2026, 03:09 AM UTC

This incident has been resolved.