IDVerse incident

DVS Intermittent Outage - All Document Types

Minor Resolved View vendor source →

IDVerse experienced a minor incident on August 20, 2024 affecting 3rd Party Component Services, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2024, 10:30 PM UTC
Resolved
Aug 21, 2024, 12:20 AM UTC
Duration
1h 50m
Detected by Pingoru
Aug 20, 2024, 10:30 PM UTC

Affected components

3rd Party Component Services

Update timeline

  1. investigating Aug 21, 2024, 12:55 AM UTC

    DVS is investigating possible intermittent issues impacting the DVS Production across all documents. If you are experiencing issues, please contact [email protected] with the impacted VRNs, timestamp and OAC.

  2. resolved Aug 21, 2024, 01:08 AM UTC

    This issue is resolved.