IDVerse incident

Burst SMS Degradation - Inbound SMS on callable numbers affected

Minor Resolved View vendor source →

IDVerse experienced a minor incident on August 30, 2024 affecting 3rd Party Component Services, lasting 7h 50m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2024, 03:39 AM UTC
Resolved
Aug 30, 2024, 11:30 AM UTC
Duration
7h 50m
Detected by Pingoru
Aug 30, 2024, 03:39 AM UTC

Affected components

3rd Party Component Services

Update timeline

  1. investigating Aug 30, 2024, 03:39 AM UTC

    BurstSMS are currently working with the supplier to investigate the issues. Outbound SMS and call forwarding is unaffected.

  2. resolved Aug 31, 2024, 07:04 AM UTC

    This incident has been resolved.