IDVerse incident

DVS PRODUCTION Intermittent Outage - Driver Licence

Minor Resolved View vendor source →

IDVerse experienced a minor incident on November 20, 2024 affecting 3rd Party Component Services, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 11:00 PM UTC
Resolved
Nov 21, 2024, 02:00 AM UTC
Duration
3h
Detected by Pingoru
Nov 20, 2024, 11:00 PM UTC

Affected components

3rd Party Component Services

Update timeline

  1. investigating Nov 21, 2024, 01:25 AM UTC

    DVS have advised as of 21 November 2024 — 10:00AM AEDT of an intermittent issue with processing Driver's Licence documents Users may receive intermittent ‘S’ system errors until the issue is resolved

  2. resolved Nov 21, 2024, 06:32 AM UTC

    DVS advise as of 21 November 2024 — 1:00PM AEDT that this is now resolved