IDVerse incident

DVS PRODUCTION Intermittent Outage - Driver Licence

Minor Resolved View vendor source →

IDVerse experienced a minor incident on November 28, 2024 affecting 3rd Party Component Services, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2024, 12:27 AM UTC
Resolved
Nov 28, 2024, 02:55 AM UTC
Duration
2h 27m
Detected by Pingoru
Nov 28, 2024, 12:27 AM UTC

Affected components

3rd Party Component Services

Update timeline

  1. investigating Nov 28, 2024, 12:27 AM UTC

    DVS have advised as of 28 November 2024 — 11:00AM AEDT of an intermittent issue with processing Driver's Licence documents Users may receive intermittent ‘S’ system errors until the issue is resolved.

  2. resolved Nov 29, 2024, 02:52 AM UTC

    28 November 2024 — 1:55PM AEDT This has been resolved.