IDVerse incident

DVS Production Unscheduled Emergency Outage - All Document Types

Major Resolved View vendor source →

IDVerse experienced a major incident on December 20, 2024 affecting 3rd Party Component Services, lasting 8h 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2024, 05:51 AM UTC
Resolved
Dec 20, 2024, 02:32 PM UTC
Duration
8h 41m
Detected by Pingoru
Dec 20, 2024, 05:51 AM UTC

Affected components

3rd Party Component Services

Update timeline

  1. investigating Dec 20, 2024, 05:51 AM UTC

    DVS have advised of an emergency outage set to commence 21 December 2024 01:00am AEDT This outage will affect all document types and you will receive S responses or transaction time outs during this period. No expected duration has been communicated, however we (IDVerse) will endeavour to update as further details are provided

  2. resolved Dec 20, 2024, 02:32 PM UTC

    DVS have advised that all document types are available. This outage has been resolved