IDVerse incident

DVS PRODUCTION Unscheduled Outage - All Document Types

Major Resolved View vendor source →

IDVerse experienced a major incident on December 22, 2024 affecting 3rd Party Component Services, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2024, 10:50 PM UTC
Resolved
Dec 23, 2024, 12:10 AM UTC
Duration
1h 20m
Detected by Pingoru
Dec 22, 2024, 10:50 PM UTC

Affected components

3rd Party Component Services

Update timeline

  1. investigating Dec 22, 2024, 11:06 PM UTC

    DVS have advised as of 9:50AM AEDT 23/12/24 of an unscheduled outage impacting all document types You may receive "S" response from all document type data checks. Investigations are continuing with the service and DVS will provide regular updates

  2. resolved Dec 23, 2024, 12:10 AM UTC

    DVS have advised that this issue is now resolved. The stated duration of this incident was between 09:11am - 10:39am AEDT 23-December 2024