IDVerse incident

Transmit/Burst SMS Service Disruption - Telstra handsets

Minor Resolved View vendor source →

IDVerse experienced a minor incident on January 12, 2025 affecting 3rd Party Component Services, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2025, 10:25 PM UTC
Resolved
Jan 13, 2025, 02:00 AM UTC
Duration
3h 34m
Detected by Pingoru
Jan 12, 2025, 10:25 PM UTC

Affected components

3rd Party Component Services

Update timeline

  1. identified Jan 12, 2025, 10:25 PM UTC

    Telstra has identified an issue with handset delivery and the engineers are working on a resolution.

  2. monitoring Jan 12, 2025, 11:52 PM UTC

    A fix was implemented and now being monitored

  3. resolved Jan 13, 2025, 05:29 AM UTC

    This incident has been resolved.