IDVerse incident

DVS PRODUCTION Intermittent Outage - Passports

Minor Resolved View vendor source →

IDVerse experienced a minor incident on March 7, 2025 affecting 3rd Party Component Services, lasting 12h 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2025, 12:17 AM UTC
Resolved
Mar 07, 2025, 01:08 PM UTC
Duration
12h 51m
Detected by Pingoru
Mar 07, 2025, 12:17 AM UTC

Affected components

3rd Party Component Services

Update timeline

  1. investigating Mar 07, 2025, 01:01 AM UTC

    DVS have advised that as of 7 March 2025 — 11:17AM AEDT passport checks may result in ‘S’ system errors until the issue is resolved

  2. resolved Mar 07, 2025, 01:08 PM UTC

    DVS have advised this issue has been resolved as of 7 March 2025 — 6:34PM AEDT