IDVerse experienced a critical incident on March 10, 2025 affecting 3rd Party Component Services, lasting 4h 7m. The incident has been resolved; the full update timeline is below.
Affected components
3rd Party Component Services
Update timeline
- identified Mar 10, 2025, 05:27 AM UTC
DVS Production Outage All Document Types will be affected A full system outage is required and you will receive S responses while the system comes back online. This may take up to an hour for a full system restoration to occur
- identified Mar 10, 2025, 07:14 AM UTC
DVS is actively working to resolve these issues. You will continue to experience intermittent S responses while the system comes back online. DVS dashboard and service availability can also be accessed here: https://dvsstatus.idmatch.gov.au/
- resolved Mar 10, 2025, 09:59 AM UTC
This incident has been resolved.