IDVerse incident

DVS PRODUCTION Intermittent Outage - Multiple Document Types

Major Resolved View vendor source →

IDVerse experienced a major incident on March 11, 2025 affecting 3rd Party Component Services, lasting 5h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 04:13 AM UTC
Resolved
Mar 11, 2025, 09:17 AM UTC
Duration
5h 3m
Detected by Pingoru
Mar 11, 2025, 04:13 AM UTC

Affected components

3rd Party Component Services

Update timeline

  1. investigating Mar 11, 2025, 04:13 AM UTC

    DVS have advised as of 2:00 PM AEDT 11 March 2025 an intermittent production outage is impacting multiple document types. Investigations are ongoing, however you may continue to receive intermittent S responses from the DVS service until the issue is resolved

  2. resolved Mar 11, 2025, 09:17 AM UTC

    DVS have advised as of 11 March 2025 — 8:08 PM AEDT that this issue has been resolved