IDVerse experienced a critical incident on March 13, 2025 affecting 3rd Party Component Services, lasting 14h 8m. The incident has been resolved; the full update timeline is below.
Affected components
3rd Party Component Services
Update timeline
- identified Mar 13, 2025, 10:29 AM UTC
Australian DVS Unscheduled Outage affecting all document types You will receive S responses until the systems comes back online.
- resolved Mar 13, 2025, 09:40 PM UTC
All services have been restored. Due to an unprecedented surge in transactions for Queensland, NSW and Commonwealth relief payments, you may continue to experience intermittent 'S' responses. We apologise for any inconvenience and appreciate your understanding.