IDVerse incident

DVS Production Unscheduled Outage - All Document Types

Critical Resolved View vendor source →

IDVerse experienced a critical incident on April 10, 2025 affecting 3rd Party Component Services, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2025, 03:28 AM UTC
Resolved
Apr 10, 2025, 04:25 AM UTC
Duration
57m
Detected by Pingoru
Apr 10, 2025, 03:28 AM UTC

Affected components

3rd Party Component Services

Update timeline

  1. investigating Apr 10, 2025, 03:28 AM UTC

    DVS have advised as of 10/04 12:51PM AEDT of an unscheduled production outage impacting all document types You may receive system errors 'S' responses until the issue is resolved

  2. resolved Apr 10, 2025, 04:25 AM UTC

    DVS have advised as of 13:24 PM AEST this issue is now resolved. Stated duration for this outage is 12:51 PM to 13:24 PM AEST 10/04/25