IDVerse incident

DVS Production Intermittent Outage - All Documents

Major Resolved View vendor source →

IDVerse experienced a major incident on December 19, 2025 affecting 3rd Party Component Services, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Dec 19, 2025, 04:54 AM UTC
Resolved
Dec 19, 2025, 05:12 AM UTC
Duration
17m
Detected by Pingoru
Dec 19, 2025, 04:54 AM UTC

Affected components

3rd Party Component Services

Update timeline

  1. investigating Dec 19, 2025, 04:54 AM UTC

    We are advised of a DVS intermittent outage impacting all documents as of 19/12/2025 15:15PM AEDT You may receive system errors 'S' responses until the issue is resolved

  2. resolved Dec 19, 2025, 06:42 AM UTC

    DVS advise that as of 19/12/2025 16:12 PM all services have been restored