iClassPro incident

Server Maintenance Notification

Notice Resolved View vendor source →

iClassPro experienced a notice incident on November 6, 2014, lasting 7h 46m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2014, 10:13 PM UTC
Resolved
Nov 07, 2014, 06:00 AM UTC
Duration
7h 46m
Detected by Pingoru
Nov 06, 2014, 10:13 PM UTC

Update timeline

  1. scheduled Nov 06, 2014, 10:13 PM UTC

    This evening (est. 10PM - 12AM CST) we will be performing maintenance on a portion of our servers. This maintenance is required as the result of a component failure which was contained to only a portion of the iClassPro infrastructure. While the software will continue to run over this period, there is a reasonable chance that some customers might experience noticeable performance degradation in the form of slow page loads or brief interruptions to service. We apologize for the inconvenience of this last minute notice. We are doing everything possible to minimize the potential impact on the majority of our customer base with this unscheduled maintenance window.

  2. in progress Nov 07, 2014, 04:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Nov 07, 2014, 06:00 AM UTC

    The scheduled maintenance has been completed.