iClassPro incident

Scheduled Network Hardware Upgrade

Notice Resolved View vendor source →

iClassPro experienced a notice incident on January 22, 2015, lasting 18d 16h. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2015, 10:36 PM UTC
Resolved
Feb 10, 2015, 03:21 PM UTC
Duration
18d 16h
Detected by Pingoru
Jan 22, 2015, 10:36 PM UTC

Update timeline

  1. scheduled Jan 22, 2015, 10:36 PM UTC

    As a part of routine maintenance and upgrades, our data center will be performing a network hardware upgrade. While it is unlikely to effect our customers, intermittent packet loss is possible during the included time frame. Common indications of packet loss include slow page loads and request timeout errors in the iClassPro interface.

  2. scheduled Feb 08, 2015, 09:59 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Feb 08, 2015, 11:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Feb 10, 2015, 03:21 PM UTC

    The scheduled maintenance has been completed.