iboss experienced a minor incident on October 20, 2026, lasting 17m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 20, 2026, 09:05 PM UTC
Administrative users may experience intermittent delays whiles accessing the administrative portal (cloud.iboss.com) from select prefixes. The scope is limited to administrative users for management access, end user connectivity is not impacted. Updates will be provided as they become available. In the event a user impacting event is occurring in this region please contact your TAM directly or support by email ([email protected]) or by phone at US +1-877-742-6832 ext. 3, EMEIA +44 (0) 203 7908289, LATAM +52 (55) 41696270. APAC please email: [email protected]
- monitoring Oct 21, 2026, 01:41 AM UTC
Administrative portal services are in an optimal state.