IBM Security incident

IBM Security Verify (Europe Region)

Major Resolved View vendor source →

IBM Security experienced a major incident on May 12, 2025 affecting Authentication with Cloud Directory and Authentication with SAML Identity Provider and 1 more component, lasting 6d 20h. The incident has been resolved; the full update timeline is below.

Started
May 12, 2025, 11:55 AM UTC
Resolved
May 19, 2025, 08:43 AM UTC
Duration
6d 20h
Detected by Pingoru
May 12, 2025, 11:55 AM UTC

Affected components

Authentication with Cloud DirectoryAuthentication with SAML Identity ProviderAuthentication with IBMid for admin usersAuthentication with External LDAPUser ID and password authentication from APISingle sign on for SAML applicationsSingle sign on for OIDC applicationsApplication OnboardingCloud Directory Users and Groups managementUser and Group management with API client

Update timeline

  1. monitoring May 12, 2025, 11:55 AM UTC

    IBM Security Verify (Europe Region) customers may have experienced a period authenticating to the service. Service is fully restored and operational at this time.

  2. resolved May 19, 2025, 08:43 AM UTC

    This incident has been resolved.