IBM Security incident

IBM Security Verify (US Region) service impacting issue - resolved

Notice Resolved View vendor source →

IBM Security experienced a notice incident on September 15, 2025 affecting Account Lifecycle (Cluster A) and Authentication with Cloud Directory (Cluster B) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2025, 01:30 PM UTC
Resolved
Sep 15, 2025, 01:30 PM UTC
Duration
—
Detected by Pingoru
Sep 15, 2025, 01:30 PM UTC

Affected components

Account Lifecycle (Cluster A)Authentication with Cloud Directory (Cluster B)Authentication with SAML Identity Provider (Cluster B)Authentication with IBMid for admin users (Cluster B)Authentication with External LDAP (Cluster B)User ID and password authentication from API (Cluster B)Single sign on for SAML applications (Cluster B)Single sign on for OIDC applications (Cluster B)Application Onboarding (Cluster B)Cloud Directory Users and Groups management (Cluster B)

Update timeline

  1. resolved Sep 15, 2025, 01:30 PM UTC

    IBM Security Verify tenants in US Cluster B may have experienced a period where authentications were delayed or failed. The issue is now resolved and services are functioning correctly.