IBM Security incident

IBM Verify. Investigating issues in US Region Cluster E

Notice Resolved View vendor source →

IBM Security experienced a notice incident on October 22, 2025 affecting Authentication with Cloud Directory (Cluster E) and Authentication with SAML Identity Provider (Cluster E) and 1 more component, lasting 1d 12h. The incident has been resolved; the full update timeline is below.

Started
Oct 22, 2025, 08:38 PM UTC
Resolved
Oct 24, 2025, 09:28 AM UTC
Duration
1d 12h
Detected by Pingoru
Oct 22, 2025, 08:38 PM UTC

Affected components

Authentication with Cloud Directory (Cluster E)Authentication with SAML Identity Provider (Cluster E)Authentication with IBMid for admin users (Cluster E)User ID and password authentication from API (Cluster E)Single sign on for SAML applications (Cluster E)Single sign on for OIDC applications (Cluster E)Application Onboarding (Cluster E)Cloud Directory Users and Groups management (Cluster E)Account Lifecycle (Cluster E)User and Group management with API client (Cluster E)

Update timeline

  1. investigating Oct 22, 2025, 08:38 PM UTC

    We are currently investigating issues on IBM Verify Cluster E. Further updates to follow.

  2. resolved Oct 24, 2025, 09:28 AM UTC

    This incident has been resolved