IBM Security incident

IBM Verify: We are investigating alerts in Australia region

Major Resolved View vendor source →

IBM Security experienced a major incident on October 28, 2025 affecting Authentication with Cloud Directory and Authentication with SAML Identity Provider and 1 more component, lasting 2d 21h. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 12:45 PM UTC
Resolved
Oct 31, 2025, 09:56 AM UTC
Duration
2d 21h
Detected by Pingoru
Oct 28, 2025, 12:45 PM UTC

Affected components

Authentication with Cloud DirectoryAuthentication with SAML Identity ProviderAuthentication with IBMid for admin usersUser ID and password authentication from APISingle sign on for SAML applicationsApplication OnboardingCloud Directory Users and Groups managementUser and Group management with API clientSingle sign on for OIDC applicationsAccount Lifecycle

Update timeline

  1. investigating Oct 28, 2025, 12:45 PM UTC

    We are currently investigating alerts

  2. identified Oct 28, 2025, 01:48 PM UTC

    We have identified an issue affecting admin console access. We are working on a resolution.

  3. resolved Oct 31, 2025, 09:56 AM UTC

    this issue was resolved on 28th October