IBM Security incident

IBM Verify - Investigating issues in Australia region

Critical Resolved View vendor source →

IBM Security experienced a critical incident on November 11, 2025 affecting Authentication with Cloud Directory and Authentication with SAML Identity Provider and 1 more component, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 11, 2025, 05:55 PM UTC
Resolved
Nov 11, 2025, 08:23 PM UTC
Duration
2h 28m
Detected by Pingoru
Nov 11, 2025, 05:55 PM UTC

Affected components

Authentication with Cloud DirectoryAuthentication with SAML Identity ProviderAuthentication with IBMid for admin usersUser ID and password authentication from APISingle sign on for SAML applicationsApplication OnboardingCloud Directory Users and Groups managementUser and Group management with API clientSingle sign on for OIDC applicationsAccount Lifecycle

Update timeline

  1. investigating Nov 11, 2025, 05:55 PM UTC

    We are currently investigating alerts in Australia region.

  2. monitoring Nov 11, 2025, 06:43 PM UTC

    An issue was identified following a component upgrade. IBM teams implemented a fix and services are restored.

  3. monitoring Nov 11, 2025, 06:43 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 11, 2025, 08:23 PM UTC

    Monitoring period was successful. All services operational. Closing the incident.