IBM Security incident

Service Degradation – Risk Events Not Generated

Minor Resolved View vendor source →

IBM Security experienced a minor incident on January 20, 2026 affecting Risk Events and Risk Events, lasting 18h 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 09:27 PM UTC
Resolved
Jan 21, 2026, 04:06 PM UTC
Duration
18h 39m
Detected by Pingoru
Jan 20, 2026, 09:27 PM UTC

Affected components

Risk EventsRisk Events

Update timeline

  1. investigating Jan 20, 2026, 09:27 PM UTC

    We are aware of an intermittent issue preventing risk events from being generated. The team is currently working to restore functionality. Thank you for your patience.

  2. monitoring Jan 21, 2026, 02:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 21, 2026, 04:06 PM UTC

    The issue affecting risk event generation has now been fully resolved. Our team has verified that no data was lost during this period. The only impact was that risk events were being generated intermittently.