IBM Security incident

IBM Verify (US Region. Potential service impacting issues cluster B

Notice Resolved View vendor source →

IBM Security experienced a notice incident on April 8, 2026 affecting Authentication with Cloud Directory (Cluster B) and Authentication with SAML Identity Provider (Cluster B) and 1 more component, lasting 7d 16h. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 02:54 PM UTC
Resolved
Apr 16, 2026, 07:41 AM UTC
Duration
7d 16h
Detected by Pingoru
Apr 08, 2026, 02:54 PM UTC

Affected components

Authentication with Cloud Directory (Cluster B)Authentication with SAML Identity Provider (Cluster B)Authentication with IBMid for admin users (Cluster B)Authentication with External LDAP (Cluster B)User ID and password authentication from API (Cluster B)Single sign on for SAML applications (Cluster B)Single sign on for OIDC applications (Cluster B)Application Onboarding (Cluster B)Cloud Directory Users and Groups management (Cluster B)User and Group management with API client (Cluster B)

Update timeline

  1. investigating Apr 08, 2026, 02:54 PM UTC

    IBM Verify (US Region) customers may be experiencing issues with the service in Cluster B. We are currently investigating.

  2. resolved Apr 16, 2026, 07:41 AM UTC

    issue is fully resolved