Hypercare incident

[US only] Push notifications are not being delivered on Hypercare

Notice Resolved View vendor source →

Hypercare experienced a notice incident on March 8, 2026 affecting Notifications and Real-Time Syncing (U.S. Region), lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
Mar 08, 2026, 01:22 PM UTC
Resolved
Mar 08, 2026, 02:29 PM UTC
Duration
1h 6m
Detected by Pingoru
Mar 08, 2026, 01:22 PM UTC

Affected components

Notifications and Real-Time Syncing (U.S. Region)

Update timeline

  1. investigating Mar 08, 2026, 01:22 PM UTC

    We are currently investigating an issue affecting users' ability to receive push notifications on the U.S. server. We are actively working to identify the cause, and are exploring multiple paths to resolution. We apologize for any inconvenience this is causing for users.

  2. investigating Mar 08, 2026, 01:25 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 08, 2026, 01:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 08, 2026, 02:29 PM UTC

    This incident is fully resolved. Our team will continue to monitor to ensure this incident does not occur again.