Hypercare incident

[US Only] Push Notification Delivery Issue

Critical Resolved View vendor source →

Hypercare experienced a critical incident on March 9, 2026 affecting Notifications and Real-Time Syncing (U.S. Region), lasting 7m. The incident has been resolved; the full update timeline is below.

Started
Mar 09, 2026, 12:07 AM UTC
Resolved
Mar 09, 2026, 12:14 AM UTC
Duration
7m
Detected by Pingoru
Mar 09, 2026, 12:07 AM UTC

Affected components

Notifications and Real-Time Syncing (U.S. Region)

Update timeline

  1. investigating Mar 09, 2026, 12:07 AM UTC

    We are currently investigating an alert that the push notification service is experiencing errors. Our engineering team is attempting to restore the service.

  2. resolved Mar 09, 2026, 12:14 AM UTC

    Our engineering team has restored the service. Post mortem will be posted once it is available.