HungerRush incident

Microsoft Windows Update Push Causing Terminal/Station Issues

Major Resolved View vendor source →

HungerRush experienced a major incident on December 16, 2022 affecting Management Console, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2022, 05:24 PM UTC
Resolved
Dec 19, 2022, 02:22 PM UTC
Duration
2d 20h
Detected by Pingoru
Dec 16, 2022, 05:24 PM UTC

Affected components

Management Console

Update timeline

  1. identified Dec 16, 2022, 05:24 PM UTC

    Many of our customers are experiencing an issue caused by a Windows update pushed out by Microsoft this week. The resolution to this issue is straightforward, but time consuming causing significant delays in our phone queues. We are working through these issues as quickly as possible and will answer your call as soon as we are able.

  2. resolved Dec 19, 2022, 02:22 PM UTC

    This incident has been resolved.