HungerRush incident

Intermittent Access Error on Online Ordering

HungerRush experienced a major incident on May 23, 2023 affecting Online Ordering, lasting 36m. The incident has been resolved; the full update timeline is below.

Started: May 23, 2023, 04:09 PM UTC
Resolved: May 23, 2023, 04:45 PM UTC
Duration: 36m
Detected by Pingoru: May 23, 2023, 04:09 PM UTC

Affected components

Online Ordering

Update timeline

investigating May 23, 2023, 04:09 PM UTC

Some customers have reported an intermittent issue accessing their online ordering function. We are actively working on this issue and will have a status update by the bottom of the hour.
monitoring May 23, 2023, 04:34 PM UTC

A fix has been implemented and we are monitoring the results.
resolved May 23, 2023, 04:45 PM UTC

This incident has been resolved. If you do encounter a "Bad Gateway" or an "Error 502", please clear browser cache and test again.