HungerRush incident

Restaurant Manager (RM/HUB) is Down

Critical Resolved View vendor source →

HungerRush experienced a critical incident on May 31, 2023 affecting Management Console, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2023, 04:37 PM UTC
Resolved
May 31, 2023, 04:56 PM UTC
Duration
19m
Detected by Pingoru
May 31, 2023, 04:37 PM UTC

Affected components

Management Console

Update timeline

  1. investigating May 31, 2023, 04:37 PM UTC

    We are investigating the issue. A status update will be posted at 12:45 PM EDT.

  2. monitoring May 31, 2023, 04:50 PM UTC

    We've implemented a fix. RM/HUB is operational. We are monitoring to ensure the fix is complete. We will update status at the top of the hour.

  3. resolved May 31, 2023, 04:56 PM UTC

    The fix is complete. RM/HUB is up and stable. This issue is resolved.