HungerRush incident

Employee Management Tasks Temporarily Affected in Restaurant Manager (RM) / HUB

Minor Resolved View vendor source →

HungerRush experienced a minor incident on June 1, 2023 affecting Management Console, lasting 7h 3m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2023, 03:28 PM UTC
Resolved
Jun 01, 2023, 10:32 PM UTC
Duration
7h 3m
Detected by Pingoru
Jun 01, 2023, 03:28 PM UTC

Affected components

Management Console

Update timeline

  1. investigating Jun 01, 2023, 03:28 PM UTC

    We are actively working an issue with Employee Management tasks not properly saving in Restaurant Manager (RM) / HUB. We will provide an update by 11:45 AM EDT today.

  2. identified Jun 01, 2023, 05:56 PM UTC

    We identified the issue, and we're implementing a fix. We expect resolution of this issue by 4:00 PM EDT. We will update status by 3:00 EDT.

  3. identified Jun 01, 2023, 07:10 PM UTC

    The needed update is being completed and tested. We expect to resolve the issue by 4:00 PM EDT.

  4. identified Jun 01, 2023, 08:31 PM UTC

    The fix is in final testing. We expect to have it in place completely by 5:30 PM EDT.

  5. resolved Jun 01, 2023, 10:32 PM UTC

    This incident has been resolved.