HungerRush experienced a major incident on June 23, 2023 affecting DoorDash, lasting 17h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 23, 2023, 10:15 PM UTC
We have identified an issue with the DoorDash Marketplace integration. Our Engineering team is currently working with DoorDash to resolve this matter with the utmost urgency. During this period, you may encounter temporary downtime with the integration. We apologize for any inconvenience caused and assure you that we are actively working towards a resolution.
- identified Jun 23, 2023, 11:38 PM UTC
We remain actively working on resolving the current issue and want to assure you that it remains our top priority. Please bear with us as our team diligently works with DoorDash to address the underlying cause. We appreciate your patience and understanding.
- identified Jun 24, 2023, 03:30 AM UTC
We are continuing to work on a fix for this issue.
- identified Jun 24, 2023, 03:35 AM UTC
Due to the nature of the issue and an abundance of caution, we are working to troubleshoot and repair the issue overnight. We anticipate that the integration will be up and running before business hours on Saturday morning. However, as a precautionary measure, we will not be reactivating the Integration tonight. Rest assured, we are committed to ensuring everything is back to normal as soon as possible for a smooth operation.
- monitoring Jun 24, 2023, 02:52 PM UTC
A fix has been implemented, and we have successfully re-enabled the integration. We are currently engaged in active monitoring.
- resolved Jun 24, 2023, 03:18 PM UTC
This incident has been resolved.