HungerRush incident

Restaurant Management Webpage is Inaccessible

Critical Resolved View vendor source →

HungerRush experienced a critical incident on October 25, 2023 affecting Management Console, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Oct 25, 2023, 03:07 PM UTC
Resolved
Oct 25, 2023, 03:23 PM UTC
Duration
16m
Detected by Pingoru
Oct 25, 2023, 03:07 PM UTC

Affected components

Management Console

Update timeline

  1. investigating Oct 25, 2023, 03:07 PM UTC

    We are currently experiencing technical difficulties with our Restaurant Management platform, which is resulting in a 502 error for our users. We are actively investigating the root cause of this issue and working diligently to restore the service as quickly as possible.

  2. monitoring Oct 25, 2023, 03:10 PM UTC

    The technical difficulties we experienced earlier with our Restaurant Management webpage have been identified and successfully resolved. All systems are now operational, and you should be able to access the site and its features without any disruptions.

  3. resolved Oct 25, 2023, 03:23 PM UTC

    Incident Resolved: We have actively monitored the Restaurant Management platform without observing any further disruptions.