HungerRush experienced a minor incident on September 28, 2024 affecting Management Console, lasting 22h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2024, 05:52 PM UTC
We are currently aware of an issue where RM/HUB is not updating dashboard data as expected. Our team is actively investigating the cause and working to resolve the issue as quickly as possible. We appreciate your understanding and patience during this time. Further updates will be provided as we make progress toward a resolution.
- identified Sep 28, 2024, 09:05 PM UTC
The issue has been identified and we are working on implementing the fix.
- monitoring Sep 28, 2024, 10:35 PM UTC
We have implemented a fix for the issue with RM/HUB dashboard data not updating as expected. Our team is now actively monitoring the results to ensure that everything is functioning correctly. Thank you for your continued understanding and patience during this process. We will keep you updated on our progress.
- resolved Sep 29, 2024, 04:17 PM UTC
The issue with RM/HUB not updating dashboard data has been successfully resolved. The system is now functioning as expected. We appreciate your patience and understanding during this time. If you continue to experience any issues, please don't hesitate to contact our support team.