HungerRush experienced a major incident on March 31, 2025 affecting Phone, lasting 1h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Phone
Update timeline
- identified Mar 31, 2025, 04:43 PM UTC
We have confirmed an issue with our telephony provider causing calls to drop. We are working with that provider and will post further information soon. In the meantime, please submit a ticket via our webform (https://support.menufy.com/hc/en-us/requests/new?ticket_form_id=15593323234189).
- resolved Mar 31, 2025, 06:14 PM UTC
We are happy to report that the impact to the telephony product has been resolved working with our partner provider and all calls should be connecting as expcted at this time. Thank you for your patience during our investigation.