HungerRush incident

Cloudflare Outage

Critical Resolved View vendor source →

HungerRush experienced a critical incident on November 18, 2025 affecting Online Ordering and DoorDash and 1 more component, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:35 PM UTC
Resolved
Nov 18, 2025, 06:05 PM UTC
Duration
4h 29m
Detected by Pingoru
Nov 18, 2025, 01:35 PM UTC

Affected components

Online OrderingDoorDashManagement Console

Update timeline

  1. investigating Nov 18, 2025, 01:35 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 18, 2025, 01:40 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 18, 2025, 01:44 PM UTC

    We are continuing to investigate this issue.

  4. identified Nov 18, 2025, 02:05 PM UTC

    We are currently experiencing service disruptions due to an ongoing outage at Cloudflare, a leading provider of global infrastructure and security services that powers roughly 20% of the internet. This outage is impacting many organizations including ours. As a result, some of our services may be unavailable or degraded. We are actively monitoring the situation and will provide updates as Cloudflare works to resolve the issue.

  5. monitoring Nov 18, 2025, 03:35 PM UTC

    Cloudflare has begun restoration and we are seeing some services begin to be operational. However, we expect some intermittent disruptions and will continue to monitor.

  6. monitoring Nov 18, 2025, 05:10 PM UTC

    Service has been restored, although we do still see elevated error rates. We will continue to monitor until service is fully restored.

  7. resolved Nov 18, 2025, 06:05 PM UTC

    All services have been fully restored.