HUIT experienced a minor incident on March 16, 2025 affecting Telecommunication Systems, lasting 3h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Telecommunication Systems
Update timeline
- identified Mar 16, 2025, 05:59 PM UTC
The Harvard Phone portal (provisioning and voicemail changes) is currently unavailable, the Harvard Phone service is operational, inbound and outbound calls are not impacted. We are working to restore access and will provide updates as they become available.
- resolved Mar 16, 2025, 09:01 PM UTC
Access to Harvard Phone portal has been restored.