HUIT incident

Learning Experience Platform (LXP) login issues

Notice Resolved View vendor source →

HUIT experienced a notice incident on April 28, 2025 affecting Learning Experience Platform (LXP), lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2025, 02:25 PM UTC
Resolved
Apr 28, 2025, 03:03 PM UTC
Duration
38m
Detected by Pingoru
Apr 28, 2025, 02:25 PM UTC

Affected components

Learning Experience Platform (LXP)

Update timeline

  1. investigating Apr 28, 2025, 02:25 PM UTC

    The Learning Experience Platform (LXP) is currently unavailable. For users currently logged in and working on a course, the session will remain active, but new logins cannot be completed at this time. HUIT is investigating and will provide updates as new information becomes available.

  2. monitoring Apr 28, 2025, 02:35 PM UTC

    Logins to the Learning Experience Platform (LXP) have been restored. We will continue to monitor for service stability prior to resolving this incident.

  3. resolved Apr 28, 2025, 03:03 PM UTC

    This incident has been resolved.