HUIT incident

Open OnDemand Not Accessible

Notice Resolved View vendor source →

HUIT experienced a notice incident on October 6, 2025 affecting Other Services, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 05:32 PM UTC
Resolved
Oct 06, 2025, 08:57 PM UTC
Duration
3h 25m
Detected by Pingoru
Oct 06, 2025, 05:32 PM UTC

Affected components

Other Services

Update timeline

  1. investigating Oct 06, 2025, 05:32 PM UTC

    The Academic Technology team is investigating the issue of users not being able to access Open OnDemand courses.

  2. identified Oct 06, 2025, 06:54 PM UTC

    We've identified the issue and are actively working on remediation. Updates will be shared as progress continues toward full service restoration.

  3. resolved Oct 06, 2025, 08:57 PM UTC

    The problem has been resolved, and Open OnDemand services are now accessible.