HubSpot incident
Breeze Agents and Assistants unavailable for all users
HubSpot experienced a notice incident on June 11, 2025 affecting Marketing Tools and Sales Tools and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Marketing ToolsSales ToolsService ToolsChat & AutomationReportsHubSpot APIsIntegrations
Update timeline
- resolved Jun 11, 2025, 02:34 PM UTC
Between 2:30 AM EDT (UTC -04:00) on Jun 10, 2025 and 6:30 PM EDT (UTC -04:00) on Jun 10, 2025, some customers experienced issues with Breeze Agents and Assistants. This was caused by elevated error rates and latency from OpenAI. As of 6:30 PM EDT (UTC -04:00) on Jun 10, 2025, Open AI Tool Functionality is working properly and the incident has been fully resolved.