hosting.com incident

Unusual high load | s5531.usc1.stableserver.net

Major Resolved View vendor source →

hosting.com experienced a major incident on May 31, 2026, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 11:17 AM UTC
Resolved
May 31, 2026, 11:52 AM UTC
Duration
34m
Detected by Pingoru
May 31, 2026, 11:17 AM UTC

Update timeline

  1. investigating May 31, 2026, 11:17 AM UTC

    We have identified some higher than normal traffic on our server s5531.usc1.stableserver.net. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our infrastructure team are investigating are already working toward a solution. We will keep you updated as soon as possible.

  2. resolved May 31, 2026, 11:52 AM UTC

    Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance