hosting.com incident

Hosting Performance Degradation - s2962.sgp1.stableserver.net

Major Resolved View vendor source →

hosting.com experienced a major incident on May 9, 2026, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 06:20 PM UTC
Resolved
May 09, 2026, 06:44 PM UTC
Duration
24m
Detected by Pingoru
May 09, 2026, 06:20 PM UTC

Update timeline

  1. resolved May 09, 2026, 06:50 PM UTC

    We have identified some higher than normal traffic on one of our servers - s2962.sgp1.stableserver.net. Due to this, customers who have hosting and website services may be experiencing intermittent issues accessing their website. Our system engineers applied a fix by assigning new IPs and all services should be functioning as normal. For clients using our name servers: No action is required For clients using external name servers: They need to manually update their records. They can find their new IP in cPanel => Shared IP Address. If you are still experiencing any difficulties, please contact us for assistance.