Hosting UK incident

Network issues affecting United Hosting and Redstation customers

Minor Resolved View vendor source →

Hosting UK experienced a minor incident on January 6, 2020, lasting 8d 10h. The incident has been resolved; the full update timeline is below.

Started
Jan 06, 2020, 07:35 AM UTC
Resolved
Jan 14, 2020, 05:58 PM UTC
Duration
8d 10h
Detected by Pingoru
Jan 06, 2020, 07:35 AM UTC

Update timeline

  1. investigating Jan 06, 2020, 07:35 AM UTC

    We are currently checking a network issues that are affecting some United Hosting and Redstation Customers. Network Engineers are investigating an issue with packet loss to some servers. Updates will be provided here.

  2. monitoring Jan 06, 2020, 09:48 AM UTC

    The network team have found an issue with one of the core modules. This has been reloaded which appears to have stopped the packet loss but they are still monitoring.