Hosting UK experienced a minor incident on January 21, 2020, lasting 14h 34m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 21, 2020, 02:00 AM UTC
Engineers are currently working to resolve an hardware fault affecting the FTP5, FTP6, FTP9, FTP12, and SQL8 (containing SQL2, 3, and 4) servers. These servers are currently being restored from backup and further updates on progress will be updated here.
- monitoring Jan 21, 2020, 10:07 AM UTC
FTP12 has been restored and is now online
- monitoring Jan 21, 2020, 11:44 AM UTC
FTP5 and FTP6 are now restored and online.
- resolved Jan 21, 2020, 04:34 PM UTC
the SQL8 server has now restored and is online. All services are now up and running.