Hosting UK incident

Migration of Stingray and Pioneer .xssl.net

Minor Resolved View vendor source →

Hosting UK experienced a minor incident on March 11, 2020, lasting 1h 33m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2020, 03:12 PM UTC
Resolved
Mar 11, 2020, 04:45 PM UTC
Duration
1h 33m
Detected by Pingoru
Mar 11, 2020, 03:12 PM UTC

Update timeline

  1. investigating Mar 11, 2020, 03:12 PM UTC

    We're currently carrying out the migration of Stingray & PIoneer to new hardware. We'll provide updates as this job progresses.

  2. monitoring Mar 11, 2020, 03:39 PM UTC

    Stingray is now completed, Pioneer should be completed shortly. Thank you for your patience.

  3. resolved Mar 11, 2020, 04:45 PM UTC

    The migration of both servers is now complete. If you spot any issues please raise a ticket from your client area and we'll be more than happy to look into it. Thank you for your patience.