Hosting UK experienced a minor incident on August 26, 2020, lasting 3h 25m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 26, 2020, 02:06 PM UTC
We have identified a failed drive in the array on the server venom.xssl.net. This server has been shutdown while the faulty drive is being replaced.
- monitoring Aug 26, 2020, 04:09 PM UTC
The drive has been replaced. Services are up and running, however this is still being worked on.
- resolved Aug 26, 2020, 05:31 PM UTC
The Drive has been fully resynced. We now consider this matter resolved.