Hosting UK experienced a minor incident on August 28, 2020, lasting 12h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 28, 2020, 11:00 PM UTC
Our networks team have notified us that they plan to complete emergency maintenance to fully resolve the issue that caused the outage earlier today. This work will occur during a maintenance window starting 28/8/2020 23:00 to 29/8/2020 06:00, and all of the work will be completed by our experienced iomart network team with Cisco TAC assistance if required. During this maintenance window between 28/8/2020 23:00 to 29/8/2020 06:00 we expect a brief outage lasting no more than 5 minutes. I do apologise for the interruption to service.
- resolved Aug 29, 2020, 11:21 AM UTC
Last nights maintenance work was completed successfully.