Hosting UK incident

Web service issues on plesk83.hostinguk.net

Minor Resolved View vendor source →

Hosting UK experienced a minor incident on January 23, 2021, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2021, 12:45 PM UTC
Resolved
Jan 23, 2021, 01:45 PM UTC
Duration
1h
Detected by Pingoru
Jan 23, 2021, 12:45 PM UTC

Update timeline

  1. investigating Jan 23, 2021, 12:45 PM UTC

    We are currently working on an issue relating to the server plesk83 involving its web service. We believe the issue is caused by a bad web config and are currently working on regenerating a new one.

  2. resolved Jan 23, 2021, 01:45 PM UTC

    All config files have been regenerated and all errors have been resolved. Web services are currently running as normal and sites are accessible again. For any further issues, please contact support.